RETURN POLICY
At Fewture, we want you to be completely satisfied with your electronic purchases. Our return policy is designed to be simple and transparent for our Indian customers.
ELIGIBILITY & WINDOW
Items must be returned within 7 days of delivery. Returns are accepted for manufacturing defects, damage during transit, or if the wrong item was received.
ITEM CONDITION
Items must be in original, unused condition with all tags, manuals, and accessories intact. The original branded packaging must not be damaged or tampered with.
RETURN PROCESS
STEP 01
Log in to your Fewture account and navigate to 'My Orders' to initiate an online request.
STEP 02
Pack the device securely in its original box. Our courier partner will schedule a pick-up within 48 hours for most Indian pin codes.
STEP 03
Once inspected at our hub, your refund or exchange will be processed within 5-7 business days.
REFUNDS
Refunds are issued to the original payment method. For Cash on Delivery (COD) orders, we will request your bank details for a secure ONLINE transfer.
EXCHANGES
Replacement items are subject to stock availability. If the item is out of stock, a full refund will be provided automatically.
NON-RETURNABLE ITEMS
- Software, digital downloads, and opened licenses.
- Refurbished items explicitly sold as 'Non-Returnable'.
- Items with missing serial numbers or tampered IMEI codes.
- Personal care electronics (e.g., trimmers, epilators) due to hygiene.
NEED ASSISTANCE?
Reach out to our support team for any queries regarding your return.
estreakbrandonlineshop@gmail.com
+91 140 80867542